Terms & Conditions

1. Acceptance of Terms

By accessing or using the services of My Homes Stay™, you agree to comply with these Terms & Conditions. Continued use of our website, platform, or services indicates your acceptance of all applicable policies, guidelines, and operational standards.

2. Use of Our Services

Users agree to use the services of My Homes Stay™ only for lawful purposes. Any misuse of the platform, fraudulent activity, false bookings, or actions that may affect the safety, reputation, or operations of the company are strictly prohibited.

3. Bookings & Reservations

All bookings made through My Homes Stay™ are subject to availability, property verification, payment confirmation, and applicable booking policies. The company reserves the right to accept, modify, or decline any booking in accordance with operational requirements.

4. Property Owner Responsibilities

Property owners associated with My Homes Stay™ are responsible for maintaining accurate property information, hospitality standards, cleanliness, guest safety, and compliance with the Standard Operating Procedures (SOPs) established by the company.

5. Payments & Charges

Users agree to pay all applicable booking charges, membership fees, registration fees, or service charges as specified by My Homes Stay™. All payments must be completed through authorised payment methods available on the platform.

6. Cancellations & Refunds

All cancellations, modifications, and refund requests are governed by the Cancellation and Refund Policy of My Homes Stay™. Refund eligibility, processing timelines, and applicable deductions will be determined according to the relevant booking or service conditions.

7. Intellectual Property

All content available on the My Homes Stay™ website, including logos, trademarks, designs, graphics, images, text, and digital materials, is the intellectual property of My Homes Stay™ and may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

While My Homes Stay™ strives to provide reliable hospitality services, the company shall not be held liable for circumstances beyond its reasonable control, including service interruptions, third-party failures, natural disasters, government restrictions, or unforeseen events affecting bookings or operations.

9. Changes to Terms

My Homes Stay™ reserves the right to update, modify, or revise these Terms & Conditions at any time. Any changes will become effective upon publication on the official website, and continued use of the platform shall constitute acceptance of the updated terms.

10. Contact & Support

For any questions regarding these Terms & Conditions or the services offered by My Homes Stay™, users may contact our support team through the official communication channels available on our website. We are committed to providing transparent, reliable, and professional assistance to all our users.